Car Aftermarket Support Solutions

In the automotive industry,
Do you have any of these issues?

  • I want to promote business efficiency from paper to digital.
  • I want to understand sales trends by vehicle type.
  • Want to standardize education and train newcomers

Increase operational efficiency in the field and maximize sales opportunities!
Maximize sales opportunities!

Evolving with changes in the automotive industry
Comprehensive support solutions

Car Aftermarket Support Solutions is a comprehensive support service that evolves with changes in the automotive industry. In addition to the latest adaptive search systems, it covers technical, sales, and management training for gas stations and car accessory stores, as well as spot work services to compensate for human resource shortages. It provides practical solutions tailored to the shop floor to improve the quality of store operations and customer service.

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Service

Car accessory compatibility search application by model

Instantly search for compatible parts such as oil, batteries, wipers, and tire wheels from your smartphone or tablet. Eliminates the need for conventional booklet research, and allows users to check installation instructions with videos. Furthermore, search data is used to support inventory strategies by providing rankings by vehicle type.

Features & Strengths

Significantly reduced search time
Significantly reduced

Enables instantaneous searches from smartphones and tablets, instead of the conventional booklet-based parts compatibility checks. The time required for research can be drastically reduced, and the speed of customer service is improved. This leads to increased operational efficiency throughout the entire field.

Directly Linked to Sales Strategy
Data Utilization

Utilize search logs to create rankings by car model to visualize demand by region and store. By understanding which parts are needed for which car models, inventory strategies can be optimized and shortages can be prevented.

Information from multiple manufacturers
Centralized

The system integrates compatibility information that was previously managed separately by each manufacturer, making it possible to search for oil, batteries, tires, etc. all at once. It provides a highly convenient search environment.

Case Studies

Halved booklet costs and optimized customer service efficiency and inventory strategy

  • Mass merchandiser of Car accessories

Issue

Each store produced and used paper conformity booklets, incurring annual costs in the tens of millions of yen. The search process was also time-consuming, increasing the amount of time required to serve customers.

Solution / Effect

The company introduced a compliant search system and cut booklet production costs by more than half. In addition, the company has realized more efficient customer service and has succeeded in optimizing product assortment by region by utilizing search data for inventory strategy.

Reduce search time, improve manpower measures and customer responsiveness

  • Energy Industry

Issue

At service stations nationwide, it was necessary to check the compatibility of parts for a wide variety of car models, which placed a heavy burden on employees.

Solution / Effect

Our system was incorporated into a smartphone application for employees, which is used by tens of thousands of people. The system has greatly reduced search time and enabled self-response, leading to measures to address manpower shortages and speed up customer response.

Employee Training

Our training services are designed for service stations, car accessory mass merchandisers, and tire stores to develop human resources in the areas of technology, sales, and management. Our training services enable our clients to acquire practical know-how that can be put to immediate use in the field, helping them to secure stable earnings and improve service quality even in the rapidly changing car aftermarket.

Features & Strengths

Targeting a wide range of people
Systematic training

We cover technical training, sales training, and management training, and provide human resource development according to the stage from front-line staff to management level.

Responding to market changes
Latest Programs

The content takes into account changes in the automotive industry, such as the spread of eco-cars and the expansion of car sharing, and provides knowledge that is immediately applicable to the industry.

Supporting human resource development
Supporting Human Resource Development

We provide support by job level, from staff to management, to strengthen human resources and improve service quality for the entire company.

Case Studies

Strengthen staff technical skills, improve on-site responsiveness and customer satisfaction (practical skills seminar)

  • Service Station Industry

Issue

Amid the need to respond to new technologies such as next-generation vehicles and automatic braking, the staff lacked knowledge that would allow them to fully demonstrate their customer service and maintenance skills.

Solution / Effect

Hands-on seminars on hybrid vehicles, Aiming adjustments, tire pressure inflation, and other topics were conducted. The content of the seminars, which could be immediately incorporated into the workplace after the training, improved the technical skills of the staff and led to improved service quality and customer satisfaction at the stores.

Facilitate restructuring of management strategies to improve profitability and strengthen organizational capabilities (seminar for managers and executives)

  • Service Station Industry

Issue

Many managers and executives were facing challenges in management strategy and human resource development due to declining profitability caused by oil price fluctuations and the spread of eco-friendly cars.

Solution / Effect

Seminars on topics such as management strategy, human resource development, and strengthening non-oil sales. The seminars offered the knowledge of experts and well-known lecturers, creating opportunities for managers to review organizational operations from a new perspective. The seminars contributed to improved profitability and human resource retention.

e-learning

Our e-learning service is an educational solution that makes it easy to acquire qualifications and knowledge from your smartphone. Mock exams are randomly generated, and the answers and explanations can be checked. The service also supports data conversion of existing question collections and creation of original questions, providing an efficient and flexible learning environment.

Features & Strengths

Anytime, anywhere learning is possible

You can access it from your smartphone or PC and make the most of your spare time. You can study at any time and any place.

Efficient qualification support

Randomized mock examinations with answers and explanations can be checked. This supports continuous and effective learning toward certification.

Customizable study content

We also support data conversion of existing question collections and creation of original questions. We provide flexible content tailored to the needs of companies and industries.

Case Studies

Efficient qualification support and improved learning effectiveness (sales qualification test preparation)

  • Service Station Industry

Issue

When employees were learning to obtain sales qualifications, conventional paper-based question collections were inefficient and tended to produce differences in the level of proficiency among participants.

Solution / Effect

Introduced e-learning system that allows random questions to be submitted over the Internet. Students can easily study from their smartphones and check answers and explanations after grading. Efficient support for qualification acquisition was realized.

Support for improving the pass rate and continuing study (Preparation for the Class B4 Hazardous Materials Handling Examination)

  • Dangerous Goods Handling Industry

Issue

The pass rate for the national certification exam for hazardous materials handlers is low, and the challenges for self-study were that it was difficult to continue learning and to monitor comprehension.

Solution / Effect

Mock exam questions are provided via e-learning, enabling repeated study and reinforcement of weak points. Examinees were able to study in their spare time, improving the pass rate and reducing the burden of learning.

Part-time job app "Sharefull" Introduction Support

Sharefull" is an application for "skim jobs," which allows users to secure human resources with the ability to work immediately in their spare time, and allows job postings to be made on a daily basis without incurring unnecessary costs due to the recruitment fee system. Attendance management and payroll calculation can also be completed within the application, providing efficient support for store operations suffering from labor shortages.

Features & Strengths

Immediate and ready to work

Jobs can be posted on a daily basis, allowing for immediate hiring even when there is a sudden need for manpower. This directly leads to the elimination of labor shortages at gas stations and retail stores.

Centralized management of operations

The application completes everything from time and attendance management to payroll calculation and bank transfers on behalf of the company. This greatly reduces the administrative burden on the store side, allowing them to focus on on-site operations.

No wasteful costs due to pay-for-performance model

Because it is a pay-per-recruitment system, job postings are free of charge. Recruitment is free of charge, so there is no charge to post a job, and the cost is incurred once the job is filled.

Example of business

Gas station work (refueling, self-service station switcher, car wash assistance, membership acquisition, event staff, telecalling, etc.) Light work in warehouses (inspection, packing, shipping, delivery work), help with moving, food delivery, sales at convenience stores, supermarkets, department stores, restaurants, office work office work, clerical work, farm work at a farmhouse, etc.

Introduction Flow

Inquiry/Hearing

We will carefully listen to your current issues and requests to understand the industry-specific situation and the reality of your store operations.

Proposal and estimate

Based on the content of the hearing, we propose the optimal system and training plan. We clarify the costs and implementation schedule so that you can consider the system with peace of mind.

Introduction and adjustment

Support the implementation of conformity search systems and applications, as well as training programs. We provide coordination and support to ensure smooth operation onsite.

Operation startup and support

After implementation, we continuously check the operational status, make suggestions for improvement, and provide additional training. We will accompany and support you to achieve long-term results.

Frequently Asked Questions

Q

Can it be installed in small stores?

A
Yes. No need to build a large-scale system because the system can be used from smartphones and tablets. The system can be smoothly introduced regardless of the size of the store.
Q

Can I search for products from multiple manufacturers at once?

A
Yes. The compatibility information, which was divided by manufacturer, is integrated, and oil, battery, tire, etc. can be searched across the board at one time.
Q

Is there post-implementation support?

A
Even after implementation, we will check the operational status and provide suggestions for improvement and additional training. We provide continuous support to ensure long-term results.
Q

How can search logs and ranking data be used?

A
Visualize demand by region and store based on accumulated data by vehicle type. Strategies can be formulated to optimize inventory, prevent shortages, and directly link to sales expansion.
Q

Are training and e-learning programs industry-specific?

A
We provide mainly for the automotive industry, but we can also prepare for certification exams and create original questions. The service can be used for a wide range of applications regardless of industry.

CONTACT

Please feel free to contact us!

Consultations and estimates for the AUTO System Business are free of charge. Our professional staff will be happy to assist you.

Corresponding Business

AUTO System Business

We provide comprehensive solutions that support the car aftermarket scene. Comprehensive support for improving operational efficiency and sales at gas stations, tire stores, and mass retailers of car accessories.
Details.
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